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FAQ

What time is check in?

4pm

What time is check out?

10am

Can I come to stay tonight?

Please do not book online for tonight we cannot guarantee the property will be ready for you at such short notice.  Please call us and we will try to make this possible.

Can I come for 1 or 2 nights, I see your website has a minimum of 3, and what would this cost?

Of course you can come for less than 3 nights, we just have to charge a little more per night for shorter stays to reflect the time involved in cleaning between guests.  Please call or email us and we can book this for you.


Hideaway is £340 for 2 nights and £195 for 1 night (2 guests)

Purlins is £600 for 2 nights and £350 for 1 night.     (4 guests)

How do I pay for my booking?

Book online and a deposit of 1/4 will be taken at the time of booking the rest payable 6 weeks before the stay. 


If you'd like to take advantage of our 10% discount for non refundable bookings contact us for more details.

What is the cancellation policy?

95% if the booking is cancelled within 3 weeks of the stay


50% if the booking is cancelled less than 3 weeks before the stay


Booking using our non-refundable rate will not be refundable and the dates will not be changeable under any circumstances.

Do you offer a loyalty discount?

Yes we do. For stays in excess of 4 days returning guests will receive a 10% discount on the website price which will be deducted from their final payment .This cannot be claimed if booking on the Non Refundable Rate

Can I leave my luggage after check out?

Yes we can store this for you for later collection

Is there parking?

Yes, we have parking for one medium vehicle (less than 3m tall). Additional roadside permits are also available.

Is the property handicap accessible?

Sorry, with the stairs, the property is not handicap accessible.

Is there Wi-Fi?

Yes, Wi-Fi is free of charge

Can I bring my pet?

Sorry, the property is pet and smoke free.

Can I smoke?

No, due to the age and timber frame, smoking is not permitted indoors or on the roof terrace.

Are towels and linen provided?

Yes

Is there room for an additional guest?

In addition to the king size and adult twin beds there is room for a child's bed and/or cot in Purlins

In addition to the king size and 2 children's beds there is room for a cot in Hideaway

Is there a welcome pack?

Yes, our welcome pack contains everything you need to know for your stay, local attractions, shops and recommended restaurants. You can also visit our local attractions page and plan your stay.

What is provided in the kitchen?

All towels, washing up and cleaning equipment, teas/coffees and a welcome breakfast.

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